A short article on how a prepared, intra-departmental team can save the day in a crisis.
http://www.networkworld.com/news/2007/061807-security-standard-2-side.html?page=1
[Editor's note (Valle): Many company's ignore this article's advice to their peril. Most small and medium size business do not have a current, working CERT and even large companies that do make the mistake of not including people from all the neccessary departments.]